JC&C Roofing Company Privacy Policy
Last Updated: Dic 23, 2025.
Protecting your privacy is our priority at JC&C Roofing Company
Introduction & Scope
This Privacy Policy describes how JC&C Roofing Company ("we," "us," or "our") collects, uses, and shares your personal information when you use our website https://www.myroofimprovement.com/ (the "Site") or engage with our roofing services.
We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all information collected through our Site, as well as any related services, sales, marketing, or events.
By using our Site or providing us with your personal information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.
Information We Collect
We collect several types of information from and about users of our Site, including:
Personal Information You Provide
- Contact Information: Name, email address, phone number, physical address
- Property Information: Property address, roofing details, project specifications
- Communication Data: Messages, inquiries, and other information you provide when contacting us
- Financial Information: Payment details (processed securely through third-party providers)
- Service Request Information: Details about requested roofing services, estimates, and project requirements
Automatically Collected Information
- Usage Data: Information about how you access and use our Site
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General geographic location (city, state) based on IP address
- Cookies & Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
Information from Third Parties
- Service Providers: Information from payment processors, marketing partners, and analytics providers
- Public Sources: Property records, business directories, and public databases
- Referral Sources: Information from partners, contractors, or customers who refer you to our services
How We Use Your Information
We use the information we collect for various business purposes, including:
Service Provision
To provide, maintain, and improve our roofing services, including scheduling inspections, providing estimates, and completing projects.
Communication
To respond to your inquiries, provide customer support, and send important service-related announcements.
Marketing & Promotions
To send promotional materials, special offers, and information about our services (with your consent where required).
Business Operations
To conduct business analysis, improve our services, develop new features, and ensure compliance with legal obligations.
Security & Protection
To protect against fraudulent, unauthorized, or illegal activity and maintain the security of our systems.
Legal Compliance
To comply with applicable laws, regulations, legal processes, or governmental requests.
Information Sharing & Disclosure
We may share your personal information in the following circumstances:
Data Security Measures
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Use of SSL/TLS encryption for data transmission
- Access Controls: Limiting access to personal information to authorized personnel only
- Secure Storage: Storing data on secure servers with industry-standard protections
- Regular Monitoring: Monitoring systems for potential vulnerabilities and attacks
- Employee Training: Training staff on data protection and privacy principles
- Vendor Assessment: Carefully selecting and monitoring third-party service providers
Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain the highest standards of data protection.
Your Role in Security
You also play a role in protecting your information. Please:
- Use strong, unique passwords for any accounts you create
- Keep your login credentials confidential
- Log out of shared computers after use
- Notify us immediately if you suspect any unauthorized access
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access & Portability
Request access to and receive a copy of your personal information we hold.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to legal exceptions.
Opt-Out
Opt out of marketing communications at any time using the unsubscribe link in our emails.
Restriction
Request restriction of processing of your personal information in certain circumstances.
Objection
Object to processing of your personal information for direct marketing purposes.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information in the Contact Information section below. We may need to verify your identity before processing your request.
We will respond to your request within the timeframe required by applicable law. Some requests may be subject to legal limitations or exceptions.
Third-Party Links & Services
Our Site may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to such third-party services.
Examples of Third-Party Services
- Financing Partners: Links to financing applications, such as Wells Fargo credit applications
- Social Media Platforms: Links to our social media profiles
- Review Sites: Links to third-party review platforms
- Industry Associations: Links to roofing industry organizations
Important Notice
When you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Financing Applications
When you apply for financing through our partners (such as Wells Fargo), your information is collected directly by the financing provider according to their privacy policies. We only receive confirmation of application status, not your detailed financial information.
Opens in a new window. Subject to credit approval.
Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Active Customer Information
Retained while you are an active customer and for 7 years after your last service for warranty and legal purposes.
Inquiry Information
Retained for 3 years for follow-up and marketing purposes (with consent).
Financial Records
Retained for 7 years as required by tax and accounting regulations.
Website Analytics
Retained for 2 years for business analysis and improvement purposes.
Data Disposal
When we no longer need to retain your personal information, we securely delete or anonymize it using industry-standard methods to ensure it cannot be reconstructed or read.
Children's Privacy
Our Site and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.
Our Policy
If you are under 16, do not use or provide any information on this Site or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
If you believe we might have any information from or about a child under 16, please contact us immediately using the information in the Contact Information section.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Update Process
When we make material changes to this Privacy Policy, we will:
- Post the updated policy on this page with a new "Last Updated" date
- Provide notice on our Site for significant changes
- Where required by law, obtain your consent to material changes
Your Responsibility
We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your information. Your continued use of our Site or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
You can see when this Privacy Policy was last updated by checking the "Last Updated" date at the top of this page.
Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
By Website
Use our online contact form for privacy-related inquiries:
Get your free estimate
We can provide you with a free estimate for our roofing services with just a few details about your home.
By Mail
JC&C Roofing Company
Attn: Privacy Officer
[Your Business Address]
Houston, TX [ZIP Code]
Our Privacy Commitment
JC&C Roofing Company is committed to protecting your privacy and handling your personal information with care and respect. We value your trust and will continue to uphold the highest standards of privacy protection.
This Privacy Policy is part of our commitment to transparency and ethical business practices in the roofing industry.